This website is operated by Letters to Strangers Inc. (referred to as "Company" and "we", "us", "our" and like terms).
The information set forth in this Site concerning any products or services is subject to change without notice. The products and services posted on this Site may not be available in all geographic locations.
The information contained in this Site is intended for charitable, educational, and promotional purposes only and the views and opinions expressed therein are not necessarily ours. Trademarks, service marks, designs, and logos displayed on the Site are the exclusive property of Company, and such trademarks may not be used without our express written consent. All letters, graphics, and other content displayed on the Site and its offspring site (the Letters to Strangers Letter Exchange Platform) remain the exclusive property of Company and the respective letter-writers and may not be downloaded, altered, shared, or sold without written permission by us. All other products or trademarks used herein are the exclusive property of their respective trademark owners.
Company has not reviewed all of the sites linked to the Site and are not responsible for the content of any off-site pages or any other sites linked to the Site that are not the express offspring of Site, as those may be changed at any time without our awareness.
L2S is committed to protecting the on-line privacy of children. We are mindful children may also visit this site. We do not collect personal information from children we know are under 13 years of age.
INFORMATION COLLECTION AND USE
L2S collects personally identifiable information, such as name, email address, and demographics information from some areas on our Web site, which may be done through the use of analytics pixels from social media websites. Below we describe the major areas on our Web site from which we collect personal information. We collect personal information in order to respond and fulfill your requests for our services and products and to better meet your needs. We do not sell, share, or rent personal information collected from our users to third parties in ways different from what is disclosed in this Privacy Statement. If we ever do see the need to do so in the future, we will be transparent and give you ample choices. In addition, we may share your personal information with business partners that we have contracted with to help process orders and deliver products and services that you have requested. We will thoroughly research the security and reputation of such third parties before sharing any of your information, as your privacy is of utmost concern to us.
This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of other Web sites that you may link to from the Web site. We ask our users to be aware that when they enter other Web sites they will be subject to privacy practices that may differ from ours. We encourage you to read the privacy statement of each Web site that you link to and that collects personally identifiable information. This Privacy Statement applies solely to information collected on the Web site.
CONSENT AND NOTIFICATION OF CHANGES
By using our Web site, you consent to the collection and use of personal information as described above. If we decide to change our Privacy Statement, we will post these changes so our users are always aware of what information we collect, how we use it and under what circumstances we disclose it.
CONSENT TO USE PERSONAL TESTIMONIALS AND IMAGES
By submitting personal testimonials and/or images via our website, email correspondences without confidentiality notices, or social media profiles, you consent to any legal use of any submitted person testimonials and/or images by L2S, in its sole discretion. Additionally, by submitting a person's testimonials and/or images via our website, email correspondences without confidentiality notices, or social media profiles, you release and waive any and all present and further claims, rights, royalties, or any form of compensation related to the use of the submitted person testimonial and/or image by L2S. Note that currently, most correspondences with L2S via email already defaults to a confidentiality notice detailed in our email signature. In such cases, this waiver does not apply and we will seek your explicit permission.
If you do not agree to the terms and conditions above, you must inform L2S of your objection in writing via email with a confidentiality notice within 10 days of submitting the person testimonial and/or image. Failure to adhere to this condition will be deemed consent as described above. Written objections must be forward to the following email address:
L2S welcomes your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to this, or any other issue to
Code of Conduct
Letters to Strangers Inc. (referred to as "L2S" "we," "us," or "our" herein) seeks to provide a safe, supportive, and respectful for all members of our community. Therefore, anyone who is found in violation of these terms may be subject to permanent removal from our website and network. By participating in any of our services, you agree to follow this Code of Conduct.
No hate speech, harassment, and/or other presentations that carry similarly volatile and/or vulgar connotations.
Always keep the golden rule in mind - don't do or say things to others that you wouldn't want to experience yourself!
Speak in the “I.” Don’t assume, accuse, or make generalizations, such as with advice. You don’t know the person on the other side of the screen, after all.
Share information, but avoid condescension. Share experiences, but avoid blatant self-promotion.
Avoid pushing your beliefs.
Empathy and compassion are key. Try to connect with your fellow human being by choosing love as a default. That is, do offer support when relevant (“If you feel lost, too, know my spirit is with you. You matter. You matter to me.”) and trust others with genuineness.
Act like each other is a friend.
Don’t be afraid to be vulnerable. However, do include trigger warnings whenever relevant. Furthermore, like how you wouldn't want to watch a movie that ends in the middle of the climax, make sure you have some sort of resolution if you share something dark or very deep. It doesn't have to be happily ever after, but do share tips and people and experiences that have been helpful for you. Small things count!
Practice makes perfect. Talk the talk, then walk the walk. If you want to up your community support game, the best way to do so is by committing yourself to the principles behind Letters to Strangers: empathy, connection, growth, love, and vulnerability. When you inject these values into your own life, you may find that your actions online, too, become more inspiring and heartfelt.